Skip Ribbon Commands
Skip to main content

COMPETITION AND CONSUMER AFFAIRS DEPARTMENT


Latest Price Controlled Items ​Updates
Cooking OilFeb 2018
Formulated Powdered Milk​​​​​​​Feb 2018
Passenger Motor VehiclesFeb 2018
Weekly Price Comparison
Feb 2018
Select Here

Latest Key Indicators
Price Control
2014 - January 2018
​Number of Warning Notices Issued327
​Number of Compound Issued   23
Nov 2017 - January 2018​ ​
Number of Companies Notified for Cheap Sale Price Event​ 890
Consumer Protection
2012 - January 2018​ ​ ​
Number of Consumer Complaints Received 132
 ​Jan 2017 - January 2018​ ​ ​ ​ ​
​Number of Motor Vehicles' Certificate Issued525


Consumer Protection

 

The Competition and Consumer Affairs Department (CCAD) is the agency responsible for protecting consumers through enforcing the Consumer Protection (Fair Trading) Order, 2011 (CPTFO).  

The Consumer Protection (Fair Trading) Order, 2011 (CPTFO) protects consumers against any unfair practices by sellers. It covers conducts such as:

1. Deceiving or misleading consumers

2. Making false claims

3.Taking advantage of consumer who is not in position to protect his own interest or is not reasonably able to understand the transaction


Price Control

 

The Department is responsible for the implementation of the Price Control Act, Chapter 142, as well as the administrative implementation of the setting of maximum prices on selected foods items during festive seasons. It hopes to protect the welfare of consumers in Brunei Darussalam, especially the low-income earners.

Monitoring of prices of price-controlled goods and a selected number of basic necessity items is carried out by the Price Inspectors through inspections on a regular basis involving business premises such as supermarkets and grocery stores in all four districts throughout the country. In addition, spot-checks are also carried out on a random basis on business premises, as well as upon receiving consumers' reports.